Help Center

Browse the store, add items to your cart, and proceed to checkout. Fill in your shipping details, select a payment method, and confirm your order. You will receive an order confirmation once it is placed successfully.

Go to My Orders, find the item you wish to cancel, and click Cancel Item. Orders can only be cancelled while they are in Pending status. Once approved, please contact support for cancellation.

You can track your order in real-time from the Order History page. Once shipped, a tracking number is sent via email and SMS.

We accept Cash on Delivery, Visa and Mastercard, eSewa, Khalti, and bank transfers for bulk orders.

Kathmandu Valley: 1-2 days, major cities: 2-4 days, other urban areas: 3-6 days, remote areas: 5-10 days.

Yes, eligible items can be returned within 7 days of delivery. Items must be unused and in original packaging. Some items like personalized goods and digital products are non-returnable.

COD orders are refunded via bank transfer or eSewa/Khalti. Card payments are refunded to the original card within 7-10 business days.

Go to Account Settings, navigate to the Security section, and use the Change Password form. You will need your current password to set a new one.

Go to Account Settings, open the Security section, and click Delete Account. Read the warning, confirm your password, and your account will be deactivated immediately.

You can send us a direct message through the built-in Chat system. You can also reach us via email at support@bazzarhub.com or by phone at +977-9841234567 during business hours.